Responsibilities

• Plan, coordinate, and manage local events, sponsorships, and community activations
• Represent the company at HOA meetings, neighborhood events, and community gatherings
• Manage BNI membership and attendance, building referral relationships on behalf of the organization
• Identify and pursue new sponsorship and partnership opportunities in the local market
• Create and manage multi-channel outreach sequences across email, SMS, and direct mail
• Oversee AI-driven communication workflows, ensuring quality, relevance, and compliance
• Conduct regular audits of phone calls, texts, and lead response times to maintain quality standards
• Monitor and optimize lead follow-up processes in coordination with the sales team
• Oversee call center operations, ensuring performance standards and team accountability are maintained
• Create and maintain an inventory of physical marketing materials including coloring books, stuffed animals, yard signs, and business cards
• Coordinate reorder, distribution, and tracking of all physical collateral
• Capture and create on-the-ground social media content at events, job sites, and community touchpoints
• Publish timely, authentic content that reflects the brand's presence in the local community
• Collaborate with any internal or external creative resources on content strategy

Requirements

• 2–5 years of experience in marketing, community outreach, field marketing, or a related role
• Experience in home services, real estate, or a service-based industry strongly preferred
• Proven ability to manage multiple projects, vendors, and priorities simultaneously
• Comfortable on camera and in community-facing settings — this is a high-visibility role
• Familiarity with email and SMS marketing platforms (e.g., HubSpot, MailChimp, Podium, or similar)
• Basic understanding of AI communication tools and automation workflows
• Strong written and verbal communication skills
• Valid driver's license and reliable transportation — local travel required

Benefits

• Health insurance
• Paid time off
• Supportive team culture with room for growth