Community manger

Honolulu, HI (On-site)

$57K/yr – $60K/yrMid LevelFull time

Posted 3 weeks ago

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Job Summary

Own cross-channel community messaging and events program with ownership over member comms, guest experience, and partner collaborations; align campaigns, paid media, and content production to drive consistent brand voice and community growth.

  • Own day-to-day community management and guest engagement across in gym and digital touchpoints.
  • Coordinate events, partnerships, and campaigns to keep messaging aligned and on-brand.
  • Operate with CRM, AI tools, and standard workflows to automate updates and measure impact.

Job Description

  • Communication & Brand Voice
  • Responding to inbound messages from members and guests across Instagram, Facebook, Google, Yelp, email, website, and text
  • Drafting outbound communication — newsletters, event announcements, promotions, member updates
  • Keeping communication clear, warm, timely, and aligned with HiClimb's values
  • Keeping guest-facing messaging consistent across departments and channels
  • Looping the team in on relevant promotions, campaigns, and updates so everyone stays aligned through SOPs and clear handoffs
  • Marketing, Campaigns & Paid Advertising
  • Cocreating and maintaining communication and marketing initiatives
  • Supporting campaigns for memberships, youth programs, events, classes, retail, promotions, clubs, and setting
  • Using AI and other design tools to produce social posts, flyers, signage, and digital assets
HiClimb logo

HiClimb

HiClimb is the largest climbing gym in Hawaii. We're located in the heart of Honolulu and feature bouldering, top rope, auto belay, lead climbing, yoga, fitness, clubs, classes and more.

Founded in 2021
Honolulu, Hawaii, USA
13 employees (2 in marketing)

Traffic Signals

Monthly Visitors
10.9K
Monthly Google Ads Budget
$23
Traffic Source Mix
Search
69.5%
Direct
14.3%
Referral
16.2%

Headcount Trend

Current headcount: ~13

Marketing Team

Marketing Team Size
2 (15% of company)
Marketing Roles Posted (Last 30 Days)
1