Responsibilities

• Manage day-to-day engagement and moderation across Bubble’s Insider and ambassador communities, ensuring members feel heard, valued, and connected to the brand.
• Develop and execute recurring community engagement initiatives, including weekly challenges, discussions, Q&As, product education, brand updates, and other programming.
• Plan and facilitate weekly community discussions and monthly virtual events designed to foster meaningful dialogue and strengthen community connection.
• Lead personalized outreach, surprise & delight initiatives, and other community touchpoints that drive engagement and retention.
• Identify opportunities to improve the community experience and introduce new ideas, programs, and approaches to test and learn.
• Embody Bubble’s brand voice and values across all community interactions.
• Support the ongoing growth and development of Bubble’s ambassador ecosystem, including segmentation, engagement, communications, and relationship management.
• Manage ambassador communications and programming around key brand moments, product launches, campaigns, and community initiatives.
• Support the development and execution of Bubble’s Parent Ambassador program, including recruitment, focus groups, communications, and engagement strategy.
• Review and evaluate UGC submissions against established guidelines and criteria, approving or denying content as appropriate.

Requirements

• 5-7 years of experience in community, influencer, experiential, brand, social, or related marketing roles, ideally within beauty, skincare, fashion, retail, or consumer brands.
• Experience working in a community-oriented role, preferably within a fast-paced or startup environment.
• Strong understanding of Gen Z culture, consumer behavior, and the evolving beauty and social landscape.
• Exceptional written and verbal communication skills with the ability to create engaging, on-brand copy.
• Highly organized and detail-oriented, with the ability to manage multiple programs, projects, and deadlines simultaneously.
• A natural relationship-builder who genuinely enjoys connecting with people and creating meaningful brand experiences.
• Comfortable balancing strategic thinking with hands-on execution and getting into the details when needed.
• A self-starter who takes initiative, identifies opportunities, and proactively solves problems.
• Solution-oriented and resourceful, with the ability to think creatively when faced with challenges.
• Collaborative and comfortable working cross-functionally with a variety of teams and stakeholders.

Preferred

• Experience with Figma or other design tools is a plus.