Community Engagement Manager

Novato, CA (On-site)

$70K/yr – $73K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Drive NBCC recruitment and relationship-building to attract diverse candidates, engage partners, and grow enrollment.

  • Own end-to-end recruitment strategy and outreach to diverse candidates and partners.
  • Must-have: Proven background in recruitment/admissions/marketing or sales.
  • Standout: Proactive relationship-building, trust, and data-driven follow-up.

Job Description

Responsibilities

  • Recruitment Strategy Development: Design and implement effective recruitment strategies to attract a diverse pool of qualified candidates for enrollment, staffing and donors to our programs.
  • Outreach and Engagement: Conduct outreach activities, including corporate engagement, attending fairs, educational expos, and community events, to promote NBCC opportunities and engage potential partnerships with prospective individuals and businesses.
  • Sales: Through knowledge and sales techniques, generate interest in and build a pipeline of candidates. Ability to sale programs and work with donors.
  • Data Management: Track leads, funnel prospective relationships to departments, and generate reports on enrollment metrics and trends.
  • Collaboration: Work closely with the admissions team, academic departments, and marketing teams to align recruitment efforts with overall strategic goals.
  • Follow-Up: Conduct regular follow-up with prospective applicants and partners within 24 hours to answer questions, address concerns, and encourage decisions.
  • Training and Development: Participate in ongoing training to stay updated on industry trends, best practices in recruitment, and changes in educational programs or policies.
  • Build Trust and Reliability: Trust is the cornerstone of any strong client relationship. Clients need to feel they can rely on you to deliver on your promises. This involves being realistic about what you can achieve and consistently meeting or exceeding expectations.
  • Be Proactive: Do not wait for clients to come to you with issues or needs. Being proactive in sharing innovative ideas and strategies can position you as a valuable partner rather than just a service provider. By implementing these strategies, you can cultivate strong, positive relationships with your clients that not only enhance their experience but also contribute to NBCC business's long-term success.
  • Foster Personal Connections: Creating a personal connection can help solidify relationships with clients. This might involve remembering personal details or milestones, which can make interactions feel more genuine and less transactional.

Requirements

  • Proven experience in recruitment, admissions, or marketing or sales, preferably in an educational setting but not required.
  • Strong interpersonal and communication skills, with the ability to build rapport with diverse populations.
  • Excellent organizational and multitasking abilities, with a keen attention to detail.
  • Proficiency in using software such as Microsoft Office Suite.
  • Events, event planning & hosting.
  • Familiarity with marketing strategies and social media platforms for outreach purposes (Canva, Facebook, Instagram and LinkedIn).
  • Ability to work independently and as part of a team, demonstrating a proactive and results-oriented approach.

Preferred

  • Familiarity with marketing strategies and social media platforms for outreach purposes is a plus.
  • Canva, Facebook, Instagram and LinkedIn.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment that values diversity.
  • The chance to make a meaningful impact on the lives of students and the community.
North Bay Children's Center logo

North Bay Children's Center

2.4 Glassdoor

North Bay Children's Center (NBCC) provides high quality child care and early education programs that prepare children, the majority low-income, to succeed in school and life. Established in 1986, NBCC has been a safety net for thousands of families wanting the best start for their children. Our programs nurture academically, emotionally, and physically through evidence-based strategies that focus on school readiness, foster self-sufficiency, and promote health and wellness.Each year, NBCC serves more than 400 children ages 0-5 at 12 sites in Marin and Sonoma Counties. VISION STATEMENT: North Bay Children's Center envisions a future where all children have access to critical, high-quality early learning experiences that build the foundation for healthy productive lives.MISSION STATEMENT: North Bay Children’s Center provides comprehensive high-quality child care and early education programs fueled by our vision of excellence and a spirit of innovation. Our mission is to assure optimal development for every child we serve through:•Culturally rich programs that prepare children from diverse backgrounds to succeed socially, emotionally and academically•Our Garden of Eatin’ program that weaves a culture of health and wellness throughout the organization and serves as a model for other communities to emulate•Strong family, school, and community partnerships that support a shared belief in each child’s ability to succeed

Founded in 1986
Novato, California, USA
80 employees (2 in marketing)
29% recommend to a friend
34% CEO approval

Traffic Signals

Monthly Visitors
2.3K
Traffic Source Mix
Search
29.2%
Direct
48.2%
Referral
5.6%
Social
15.6%
Paid
1.4%

Headcount Trend

Current headcount: ~80

Marketing Team

Marketing Team Size
2 (3% of company)

Funding

Total Funding
$20K
Last Raise
$20K
Grant, 2 years ago

Funding History

  • Feb 2024
    Grant • $20K
  • Aug 2023
    Grant