Responsibilities

• Grow Bloodworks' brand recognition and donor base within the Pacific Northwest.
• Coordinate with Business Intelligence, Marketing, Donor Engagement, and Community Engagement colleagues on donor recruitment, special projects, and strategize outreach to the community.
• Collaborate with community partners to recruit blood donors by leveraging their internal and external audiences and marketing channels to encourage blood donation, recruit donors, and support the community blood supply.
• Collaborate with Donor Services as needed to set up blood donation sites, manage special projects, and refine or develop processes.
• Leverage organization-wide promotions, campaigns, and messaging through systematic and regular outreach to community partners.
• Develop, build, and maintain a network of community relationships with influential organizations, including businesses, community groups, educational organizations, and faith-based organizations.
• Serve as primary liaison with donor groups/community partners for special projects and blood drives.
• Support donor center participation through community engagement outreach.
• Develop action plans for corrective actions when goals are not being met.
• Respond to community, sponsor, and donor concerns or complaints.

Requirements

• Bachelor's degree in marketing, Business Administration, or related field, or equivalent combination of education and related work experience.
• Medical Technology or health care background preferred.
• A minimum of 3 years of experience in Account and Customer Relationship Management is required, preferably in a healthcare environment.
• Ability to thoroughly understand the market, solutions/services Bloodworks NW can provide, and market competitors.
• Ability to both establish and manage external partner relationships and understand and coordinate internal processes.
• Solid overall business/financial acumen.
• Solid computer skills, including the use of standard business software (Word/Excel/Smartsheet/etc.).

Preferred

• Medical Technology or health care background preferred.

Benefits

• Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available.
• Also able to participate in retirement plans (401a & 403b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement.
• Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*