Community & Advocacy Marketing Manager at Demandbase | USA

Demandbase

Community & Advocacy Marketing Manager

USA (Remote)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own and scale Demandbase’s customer advocacy programs, turning customer stories and references into scalable assets for sales, marketing, and events.

Own and scale advocacy programs, recruiting advocates for references, case studies, and campaigns.
Must-have: 5–8+ years in customer marketing/advocacy in a B2B SaaS environment.
Standout: Cross-functional collaboration with Marketing, Sales, Product, and Customer Success.

Job Description

Responsibilities

Own and scale advocacy programs, recruiting advocates for references, case studies, and campaigns.

Requirements

5–8+ years of experience in customer marketing, advocacy, community, or related roles within a B2B SaaS environment.
Proven experience building or managing customer advocacy or community programs.
Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
Excellent written and verbal communication skills, with a strong storytelling mindset.
Ability to collaborate effectively with cross-functional teams across Marketing, Sales, Product, and Customer Success.
Customer-first mindset with a passion for building engaging and meaningful experiences.
Experience working with CRM and customer engagement tools.

Preferred

Experience with tools such as Salesforce, Marketo, ChurnZero, or Pendo .
Familiarity with customer advocacy platforms such as Deeto, SlapFive, UserEvidence, or Gainsight .
Experience supporting executive-level customer programs (e.g., CABs).
Exposure to community platforms and engagement strategies.

Benefits

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, paid holidays, and access to mental health and wellness resources. We also provide a 401(k) with pre-tax, after tax, and roth options, as well as short-term/long-term disability, life insurance, and other great benefits.

Demandbase

4.2 Glassdoor

Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform. For more information about how Demandbase can help you accelerate your pipeline at scale, visit www.demandbase.com

Founded in 2005

San Francisco, California, USA

1K employees (111 in marketing)

www.demandbase.com

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