Responsibilities

• Lead Program Recruitment & Outreach (40%)
• Design and manage recruitment projects and systems to meet program participation goals.
• Craft effective and on-brand recruitment materials–including graphics, partner materials, press kits, & messaging–that communicate the vibrancy, spirit, and impact of our programs.
• Build and execute outreach campaigns, including researching target audiences and partners and engaging with interested partners or applicants.
• Build and maintain outreach workflows, lists and contact databases.
• Content Production & Distribution (30%)
• Produce and manage written and digital content aligned with Citizen University’s messaging and priorities.
• Draft and publish newsletters, program updates, announcements, and web content.
• Produce sharp, on-brand graphics for newsletters, social media, and program outreach.
• Coordinate the collection, production, and distribution of stories and highlights from our network.
• Translate program ideas and messages into engaging visual content.

Requirements

• 3–5 years of experience in communications, outreach, nonprofit communications, or related fields
• Demonstrated connection to civic life, community participation, or public engagement through personal, professional, or volunteer involvement
• Track record of engaging people, organizations, or networks in ways that build trust, participation, or collective action
• Exceptional writing and editing skills for newsletters, digital content, and web copy
• Experience developing and leading effective program outreach/marketing campaigns, and building pipelines for partnership or participation
• Experience crafting effective digital graphics and visual content
• Experience managing content calendars and communications workflows as part of a cross-functional team
• Ability to coordinate multiple projects and timelines simultaneously
• High degree of familiarity/comfort working with design and project management tools: our team works in Canva, Asana, WordPress, Salesforce, Google Drive

Benefits

• Benefits that support our people: We offer a robust benefits package that includes 100% employer sponsored health insurance coverage including dental and vision (with optional dependent additions), Flexible Spending Accounts, an Employee Assistance Program, Life Insurance, Short-Term Disability, a company match on 403(b) Retirement Plan eligible contributions, 2 weeks of sick time, 3 weeks of PTO plus the entire week between Christmas Eve and New Year’s Day, and 10 additional holidays off. You'll also receive a MacBook, a home office equipment and tech stipend, and a professional development budget to help you grow.