Responsibilities

• Develop and implement the organization’s external communications strategy.
• Write and edit program partner and donor communications, annual reports, newsletters, press releases, and fundraising campaign materials.
• Create ethical, dignified, and compelling stories highlighting neighbors, donors, volunteers, staff, and community partners.
• Manage our organization’s website and social media content while growing our reach through social media channels.
• Coordinate photography, video, and multimedia storytelling projects.
• Ensure brand consistency across all communications.
• Track and analyze communication metrics (e.g. media hits, web traffic, email open rates, social media engagement) to continuously refine strategies.
• Collaborate with program staff to track, analyze, and present quantitative data (demographics, outputs, success indicators) and qualitative insights (testimonials, feedback, case studies).
• Translate key metrics into accessible, visually appealing infographics and impact reports for donors, grant funders, board members, and stakeholders.
• Support grant reporting and evaluation processes.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, Nonprofit Management, or related field.
• 3+ years of experience in communications, nonprofit marketing, fundraising communications, or impact reporting.
• Excellent written, editing, and verbal communication skills.
• Experience managing social media and digital communication platforms.
• Exceptional judgment for navigating high-stakes communications and stewarding organizational reputation
• Ability to tailor content to diverse audiences, while ensuring a respectful approach to sharing the stories of the communities we serve
• Team-oriented mindset and ability to work across departments to gather information
• Ability to analyze and present data clearly.
• Strong organizational and project management skills.
• Experience with Canva, Adobe Creative Suite, CRM systems, or email marketing platforms preferred.

Preferred

• Experience with Canva, Adobe Creative Suite, CRM systems, or email marketing platforms preferred.
• Knowledge of food insecurity, hunger relief, or nonprofit services.
• Photography, videography, or graphic design experience.
• Familiarity with grant reporting and donor stewardship.
• Experience working with diverse communities and stakeholders.