Responsibilities

• Own and evolve NCM’s internal and external communications strategy and campaigns, ensuring alignment with the organization’s destination state, values, and multi-year strategic plan.
• Serve as a strategic advisor to executive leadership on enterprise messaging, organizational change, and how communication can accelerate adoption and results.
• Translate complex strategies, priorities, and change initiatives into clear narratives that resonate across diverse employee and stakeholder audiences.
• Anticipate communication risks and opportunities associated with growth, transformation, and organizational change.
• Design and execute comprehensive internal communication campaigns that inform, engage, and align employees around strategy, priorities, and performance.
• Own, curate content and continuously improve internal communication channels (e.g., SharePoint, town halls, leadership updates, newsletters), ensuring relevance, clarity, and accessibility without overwhelming employees with volume.
• Develop communication approaches tailored to a mobile, traveling workforce, leveraging non-email channels and creative formats to increase reach and impact.
• Partner with People, Operations, and leaders to support major change initiatives, including reorganizations, new capabilities, and cultural shifts.
• Develop messaging frameworks and talking points for leaders engaging with internal audiences.
• Support and elevate NCM’s Values Committee communications to reinforce behaviors, recognition, and cultural alignment.

Requirements

• Bachelor’s degree in Communications, Public Relations, Organizational Development, Business, or a related field required; advanced degree a plus.
• 5+ years of progressive experience in internal communications, corporate communications, or change communications, with demonstrated strategic ownership of content development and management.
• Proven experience advising senior leaders and executives on communication strategy and messaging.
• Strong experience designing communications for organizations undergoing growth or transformation.
• Advanced proficiency in MS Office 365 Suite (includes SharePoint and Viva Engage), video editing tools, Monday.com and other collaboration tools.
• Demonstrated ability to measure communication effectiveness beyond basic engagement metrics.

Preferred

• Advanced degree in related field (as a nice-to-have)