Responsibilities

• Support day-to-day communication across assigned client accounts
• Prepare meeting agendas, notes, and follow-ups to keep work moving
• Maintain clear, organized documentation of client requests, feedback, and approvals
• Coordinate, draft, and communicate feedback on marketing materials
• Partner with Project Managers to track timelines, deadlines, and deliverables
• Maintain detailed, accurate, and up-to-date records across project management systems
• Assist with preparing budgets, presentations, and various materials
• Log, track, and facilitate time-sensitive approvals of marketing material from teams and markets across the globe
• Assist in tracking and pulling data, identifying patterns, and assembling reports
• Maintain organized tracking of key metrics and deliverables
• Ensure accuracy in reporting and documentation, assisting with the analysis of non-traditional data sets when assigned
• Learn KSA’s systems, processes, and maintain clean, accurate data
• Support multiple weekly calls and assist with documentation, as well as follow-up
• Demonstrate a high level of professionalism and an ability to maintain client confidentiality
• Execute tasks assigned on time with accuracy and consistency
• Establish trusted working relationships within Client Services, Production, and Project Management
• Independently manage submission processes and assemble materials for review meetings
• Manage client and market communications end-to-end
• Mastery of client guidelines, procedures, and terminology

Requirements

• 2-5 years of experience in marketing, design, or brand management
• Ability to quickly learn and apply complex brand guidelines, toolkits, and client-specific requirements
• Exceptional written and verbal communication skills
• Proficient with Microsoft Office, Google Workspace, and iOS
• Aptitude to learn new software and digital tools
• Ability to manage multiple priorities and meet deadlines
• Tenacious attention to detail
• Rhode Island-based and able to work in the office at least four days per week

Preferred

• Experience in an agency or professional services environment
• Experience working in fast-paced, startup environments
• Familiarity with data analysis and visualization
• Airtable, Frame.io, and Function Point experience a plus

Benefits

• The opportunity to learn, grow, and evolve the role for future success
• A collaborative, inclusive, and kick-ass work culture
• Competitive compensation and benefits commensurate with the impact you’ll make