Responsibilities

• Provide senior strategic oversight across large, complex or global medical communications programmes (marketing, promotional medical education and medical affairs).
• Ensure alignment between client objectives, delivery models, and commercial outcomes to maximise long‑term value.
• Identify opportunities to enhance innovation, efficiency, cross-functional integration, and new service offerings.
• Serve as a trusted consultant to clients on scientific exchange, medical education, publications, congress strategy, and digital engagement.
• Maintain a strong “big picture” view of account health—anticipating risks, challenges, and delivery needs before they arise.
• Act as a senior escalation point for internal teams and client partners.
• Shape and evolve account strategies, supporting the shift from tactical delivery to strategic consultancy-led engagement.
• Contribute to forecasting, account planning, and commercial optimisation to drive sustainable growth.
• Build and mentor high-performing account teams—coaching emerging leaders and senior account managers to strengthen strategic and commercial capability.
• Embed best practices that enhance quality, consistency, scalability, and collaboration across programmes.

Requirements

• Ideally 10+ years’ experience in medical communications, healthcare communications, or life‑sciences agency environments.
• Experience delivering across Healthcare Marketing, Promotional Medical Education and Medical Affairs projects with understanding of regulatory frameworks and compliance requirements.
• Proven experience leading complex, multidisciplinary scientific communication programmes.
• Strong track record in organic account growth, proposal development, or new business initiatives.
• Confident advising on and delivering integrated engagement models, including scientific exchange, education, congress strategy, digital solutions, and omnichannel approaches.
• Exceptional communication skills with the ability to influence, challenge, and build trust with senior client stakeholders.
• Strategic thinker with strong commercial acumen, understanding value creation, margin, scope, and negotiation dynamics.
• Demonstrated leadership capability—experienced in coaching, developing, and empowering teams.
• Bachelor’s degree required; life sciences, healthcare, or business-related disciplines preferred.
• Location: Flexible, hybrid and/or remote.

Preferred

• Bachelor’s degree preferred in life sciences, healthcare, or business-related disciplines there is a stated preference
• Experience delivering across Healthcare Marketing, Promotional Medical Education and Medical Affairs projects with understanding of regulatory frameworks and compliance requirements (as a plus)
• Demonstrated leadership capability—coaching, developing, and empowering teams (preferred)

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested)
• life insurance
• disability coverage
• medical, dental, and vision plans
• flexible working arrangements (hybrid and remote)
• two weeks each year to work from anywhere across the globe
• 20 vacation days plus one personal well-being day
• 9 public holidays
• gifted end-of-year holidays
• early Summer Friday finish in June, July, and August