Responsibilities

• Own senior client relationships across Hong Kong, China and cross-border accounts.
• Build trust and confidence with clients through strong communication, responsiveness and strategic thinking.
• Lead client meetings, presentations, campaign reviews and performance discussions.
• Translate client objectives into clear marketing recommendations and delivery plans.
• Identify risks, opportunities and areas for account growth.
• Support client retention and long-term relationship development.
• Provide senior input across marketing strategy, media planning, digital, social, content and influencer campaigns.
• Challenge and strengthen campaign recommendations before they reach clients.
• Ensure campaign plans are aligned with client objectives, audience needs, budget and commercial realities.
• Support the development of integrated proposals and client recommendations.

Requirements

• 8 to 12+ years of agency experience in client services, account leadership, integrated marketing, media, digital or campaign delivery.
• Strong and proven experience managing Hong Kong, China and international clients.
• Strong understanding of media planning and buying, digital marketing, social media, influencer marketing and integrated campaign delivery.
• Fluent Cantonese, Mandarin and English. Excellent written and verbal communication skills in both English and Chinese.
• Strong project management and organisational skills.
• Experience managing and developing junior team members.
• Commercially aware, with strong judgement around scope, resources, profitability and client value
• Comfortable working across multiple projects, markets and stakeholders.
• Confident using AI tools and technology to improve workflows.
• Highly accountable, proactive, structured and solutions-oriented.