Responsibilities

• Develop and support communication goals and objectives for designated business lines.
• Create multi-channel communication strategies that deliver important information to existing bank clients while supporting retention and engagement.
• Use channels such as email, direct mail, and in-experience messaging to reach clients effectively.
• Apply AI technology and other tools to increase efficiency and improve speed to market.
• Evaluate communication results and use insights to optimize messaging and performance.
• Work with, and often lead, cross-functional teams to ensure strategy and content are clear, on-brand, and compliant.
• Collaborate with internal partners to ensure communication programs comply with applicable laws, regulations, and bank policies.
• Manage projects to completion on time and on budget, in alignment with project plans.
• Provide communication resources, expertise, and guidance to business line leaders.
• Communicate effectively with senior management and U.S. Bank leadership.

Requirements

• Bachelor's degree, or equivalent work experience
• Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results

Preferred

• Experience in product marketing and/or communications preferred.
• Strong proficiency with AI and other tools that improve efficiency and speed to market.
• Strategic and critical thinker who collaborates effectively to identify opportunities and priorities.
• Ability to thrive in a complex, fast-paced environment and adapt to changing market conditions.
• Demonstrates agility in thinking, planning, and delivery.
• Strong organizational, interpersonal, and team-building skills.
• Excellent written, verbal, and presentation skills.
• Ability to interact with and communicate effectively with U.S. Bank leadership.
• Proven ability to manage multiple projects and assignments that are delivered on target, on time, and on budget.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here .