Responsibilities

• Develop and execute brand strategies to drive revenue, profitability, and long-term growth.
• Lead roadmap planning, performance reviews, competitive analysis, and goal-setting.
• Identify new opportunities for expansion, optimization, and operational improvement.
• Manage 3-4 high-value client accounts across the U.S., Canada, Europe, and South Africa.
• Lead weekly client calls, present insights, and maintain strong retention and satisfaction.
• Serve as the primary point of contact for brand direction and business decisions.
• Work closely with PPC Strategists, SEO Specialists, Designers, and Operations teams.
• Ensure alignment between advertising, creative, inventory, and catalog management.
• Translate data insights into actionable recommendations for all teams involved.
• Review PPC strategy, listing optimization, SEO improvements, and creative direction.

Requirements

• 3-5 years of experience in account management, brand management, or eCommerce leadership roles
• Proven experience managing client relationships and delivering measurable results
• Strong leadership skills, with prior experience managing teams across different functions and geographies
• Knowledge of Amazon operations (PPC, SEO, catalog, design, merchandising)
• Excellent organizational skills with attention to detail (task management, reporting, workflow)
• Strong communication and presentation skills with clients and internal teams
• Ability to thrive in a fast-paced, entrepreneurial, and client-facing environment
• Familiarity with project/task management platforms (e.g., ClickUp)

Preferred

• Someone who thinks like a business owner, not just a coordinator.
• Someone who enjoys full autonomy and accountability.
• Someone excited to influence brand direction and partner closely with senior leadership.
• Someone who is highly polished, strategic, and excellent with clients.

Benefits

• Full-time, remote role aligned with US working hours
• Opportunity to work with leading eCommerce brands and drive measurable impact
• Leadership role with direct reports and influence over client strategy
• Entrepreneurial, collaborative culture with high ownership and autonomy
• Growth-focused environment with opportunities for professional development