Brand Manager

Chicago, IL (On-site)

$60K/yr – $70K/yrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Own the brand from identity to campaigns and partnerships, driving loyalty and SEO while shaping guest experiences across menus, in-store, and digital touchpoints.

  • Brand stewardship: align assets, tone, and visuals across menus, signage, online presence, and merch.
  • Campaigns and content: plan and run menus and events campaigns with social media collaboration.
  • Audience & loyalty: build a loyal customer base through feedback loops and data-driven experience improvements.

Job Description

Responsibilities

  • Develop and maintain a strong and cohesive brand identity for the restaurant, ensuring consistency across all touchpoints, including menus, signage, online presence, in store decor and marketing materials.
  • Formulate and implement long-term brand strategies that align with the restaurant's values, target audience, and business objectives.
  • Plan, execute, and oversee marketing campaigns to promote the restaurant, seasonal menus, special events, and promotions. Collaborate with the social media team to create compelling content.
  • Manage and enhance the restaurant groups online presence, including the official website and social media channels. Develop engaging content and monitor online reviews to maintain a positive brand image.
  • Increase and grow SEO traffic to restaurant groups, review Google Analytics for ad reporting & monitor all website traffic analytics.
  • Develop strategies to engage and build a loyal customer base. Gather customer feedback, and analyze data to enhance the customer experience.
  • Identify and pursue strategic partnerships and collaborations that align with the restaurant's brand and values.
  • Manage and enhance the restaurant groups merchandise. Provide merchandise sales updates, new asset suggestions, update merch selling platforms and manage inventory.
  • Stay informed about industry trends, competitor activities, and customer preferences. Use market research to inform branding and marketing strategies.

Requirements

  • Proven experience as a Brand Manager, preferably in the restaurant or hospitality industry.
  • Strong understanding of branding principles and marketing strategies.
  • Strong understanding of social media platforms and emerging trends.
  • Creative flair and a passion for culinary experiences.
  • Excellent creative and analytical skills.
  • Proficient in digital marketing and social media management.
  • Exceptional communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Multitasking and analytical skills.
  • Minimum 2 years of experience

Nice to Have

  • Bachelor's degree in Marketing, Business, or a related fields
  • Graphic Design experience

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Dining Discounts
Happy Hospitality logo

Happy Hospitality

We came to fill a pizza-void. We also came to have a damn good time.We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park with locations in Chicago and Denver. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. If you ask us, the experts, there's not a better combination of pizza, booze, vibes and happiness in the whole universe than what you'll get here. We'll be here and we can't wait 'til y'all are too.Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere.Coming Soon: Las Vegas!

Founded in 2013
Chicago, Illinois, USA
79 employees (11 in marketing)

Traffic Signals

Monthly Visitors
29.2K
Traffic Source Mix
Search
63.1%
Direct
30.9%
Referral
4.2%
Social
0.8%
Paid
1%

Headcount Trend

Current headcount: ~79

Marketing Team

Marketing Team Size
3 (4% of company)