Responsibilities

• Coordinate photo and video shoots in collaboration with internal teams
• Manage the social media content calendar and scheduled posts
• Draft captions and assist with content ideation
• Coordinate influencer visits with PR and restaurant teams
• Monitor and respond to direct messages and comments
• Serve as a point of contact for VIP guests, providing personalized support
• Assist with special requests, reservations, and unique dining experiences
• Help resolve guest issues promptly and professionally
• Maintain VIP guest profiles, preferences, and visit history
• Collect guest feedback, reviews, and satisfaction insights

Requirements

• High school diploma or GED required; Bachelor’s degree in Marketing, Communications, or related field strongly preferred
• 2–4 years of experience in social media, hospitality, guest relations, or a related role
• Familiarity with social media platforms and basic analytics tools
• Strong written and verbal communication skills
• Highly organized, detail-oriented, and collaborative
• Ability to thrive in a fast-paced, in-person environment
• Availability to work evenings or weekends to support events, openings, or special initiatives
• Responsible for monitoring and responding to guest and social media communications throughout the week, including outside standard business hours

Benefits

• Medical, Dental, and Vision benefits
• Paid Time Off
• Generous dining discounts across all Vandelay Hospitality Group concepts
• Opportunity for growth within a dynamic hospitality brand