Responsibilities

• MORNING: Learn about the game, training, and space awarness
• DURING EVENT: Greet guests with warmth & professionalism, check people in seamlessly, guide players to stations, hand out branded swag, run activations, manage guest flow, answer questions, ensure every attendee feels valued
• EVENING: Break down the space, load out equipment, pack up materials, restore the venue to pristine condition
• Think of yourself as the face of this brand experience — we need seasoned professionals who excel at customer interaction, problem-solving, and creating memorable moments.

Requirements

• Proven brand ambassador experience with a track record of success in high-energy environments
• Must be located in the Boston area
• Reliable transportation (car/reliable commute method) to/from the venue
• Expert-level customer service & interpersonal skills
• Ability to represent a brand authentically and engage diverse audiences
• Able to work the ENTIRE DAY on Friday, March 27 (setup through breakdown)
• Comfortable with physical work: lifting, moving equipment, standing for extended periods
• Professional demeanor + upbeat, charismatic personality
• Reliable, punctual, and team-oriented
• Valid ID (must be 18+)

Preferred

• Experience managing guest check-ins or event registration
• Comfortable speaking to groups and delivering brand messaging
• Multi-tasking in fast-paced, high-volume environments
• Social media savvy (taking photos/videos for event content)
• Previous event staff or hospitality experience