Brand Ambassador | Entry Level at GEM | Richmond, VA

GEM

Brand Ambassador | Entry Level

Richmond, VA (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 3 months ago

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Job Summary

Drive hands-on brand representation at live events and activations, supporting campaigns and customer engagement.

Own face-to-face customer engagement and brand storytelling at events.
Must-have: Outgoing, confident public speaking and strong interpersonal skills.
Standout: Entry-level with paid training and clear path to leadership.

Job Description

Responsibilities

Represent client brands at live events, retail locations, and promotional activations
Engage with customers through face-to-face communication and brand storytelling
Promote products and services to increase brand awareness and customer interest
Support marketing campaigns, events, and promotional initiatives
Assist in setting up and executing brand activations and event displays
Maintain a professional, positive, and enthusiastic brand image
Collect customer feedback and support campaign reporting
Work closely with team members to achieve marketing and sales goals

Requirements

Outgoing, confident, and comfortable speaking with the public
Strong communicators with excellent interpersonal skills
Energetic and enthusiastic about brand representation
Goal-oriented with a strong work ethic
Team players with leadership potential
Reliable, professional, and adaptable in fast-paced environments
No experience required — full training provided
Interest in marketing, promotions, events, or sales is a plus

Preferred

Interest in marketing, promotions, events, or sales is a plus

Benefits

Entry-level position with paid training provided
Immediate hire opportunities available
Clear career advancement path into leadership roles
Hands-on experience in brand marketing and event promotions
Performance-based growth opportunities
Supportive, high-energy team environment
Exposure to live events, retail campaigns, and client-facing work

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999

Belfast, Northern Ireland, GBR

1.5K employees (99 in marketing)

www.the-gem.com

70% recommend to a friend

47% CEO approval