Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Requirements

• Bilingual (English & Spanish)
• Experience in sales, operations, or administrative leadership
• Strong organizational, communication, and multitasking skills
• CRM, Microsoft Office, and social media proficiency
• Customer-focused mindset with a passion for helping others succeed