Bilingual Marketing Representative- OPC (Japanese/English)

Honolulu, HI (Unknown)

Salary Not AvailableEntry LevelFull time

Posted 4 weeks ago

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Job Summary

Own guest flow for on-site Hawaii vacation ownership conversations, guiding visitors from greeting to appointments with island knowledge and bilingual communication.

  • Direct guest interactions, information sharing, and scheduling of presentations using approved materials and basic systems.
  • Balance flexible weekend shifts with strong on-island knowledge and Japanese/English bilingual capabilities.

Job Description

Responsibilities

  • As a Marketing Representative, you will be responsible for :
  • We keep it simple: connect, help, invite, and schedule.
  • Greet visitors in a friendly, respectful way and start short conversations
  • Ask what guests love most about their trip and share quick recommendations for dining, shopping, and local highlights around Waikoloa
  • Provide useful information about Oahu Island—beaches, scenic drives, cultural sites, family-friendly activities, and planning tips using approved resources
  • When available, share eligible offers, promotions, or discounts using approved materials (accuracy and compliance matter!)
  • Invite eligible guests to interact directly to discover more about vacation ownership
  • Schedule guest appointments for presentations and previews (plus mini-vacation packages when applicable) and clearly explain where to go, when to arrive, and what to expect
  • Enter accurate guest/appointment info into basic systems (tablet, iPad, or PC), keep your space organized, and work toward daily and weekly goals with coaching

Requirements

  • Ability to work a flexible schedule including weekends and holidays
  • Japanese/English Bilingual (speak, read, write)
  • High school diploma or equivalent
  • Basic computer skills, confident learning new systems
  • Preferred candidate to be on the island of Oahu with a detailed understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

Nice to have

  • Previous timeshare/vacation ownership experience can help—but we’re happy to train the right person.
  • Experience with metrics, goals, and incentive-based pay is beneficial.
  • Strong Hawai‘i knowledge is also a plus.

Benefits

  • Medical, dental, and vision coverage from Day One
  • Paid time off, vacation, sick time, and paid parental leave
  • 401(k) with company match, life insurance, and company stock purchase program
  • Tuition reimbursement for job-related degrees and certifications
  • Team Member travel discounts and resort benefits
  • We also make sure you’re supported with structured onboarding, coaching, and clear daily expectations—so you always know what “good” looks like.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30