Responsibilities

• Develop, train, and lead the Growth Supplier Surveillance program, including two exempt personnel.
• Partner with the Supplier Risk Management Program (SRMP) team to understand the Supplier Management requirements to enhance the Surveillance framework and testing to identify risks and control gaps.
• Attend virtual and onsite US-based company assessments during US business hours to conduct thorough process walkthroughs, ensuring accurate documentation of controls and the identification of risks.
• Partner with Compliance and Growth Supplier Managers to ensure CTC’s are appropriately aligned and Compliance Review Monitoring Activity Templates are documented to mitigate the risks of the Supplier.
• Oversee the development and execution of control CTC testing to ensure key risks are identified and mitigated.
• Identify and analyze defect root causes to detect process/control gaps and drive effective, sustainable remediation within the control environment.
• Communicate and interact with Process Owners across Growth to address obstacles and issues that arise during reviews.
• Provide oversight and leadership for complex testing reviews, and proactively assist team members across Process Surveillance to ensure deliverables and dates are met.
• Perform other duties and/or special projects as assigned.

Requirements

• Bachelor's degree or in lieu of a degree high school diploma/GED and 6+ years’ experience in Financial Services industry specializing in reporting, governance, risk management, audit, compliance, or Growth experience.
• 3+ years of Audit, Compliance and Control Testing, or Surveillance
• 3+ years in consumer banking laws and regulations
• Experience applying analytical skills with attention to details
• Proficiency in Microsoft Office Suite applications
• Experience writing reports and communicating findings to senior leadership
• Ability and flexibility to travel for business as required including attending US-based Supplier Onsite Assessments or training

Preferred

• Minimum 5+ years of Audit, Testing, Surveillance
• Working knowledge of general banking/consumer finance policies, procedures, and operations in addition to banking products/services
• Ability to work independently
• Experience in Supplier Management
• Strong knowledge of the Compliance program, Risk and Control Self-Assessment (RCSA) program, and Operational Risk framework Experience in evaluating risks, and building controls
• Demonstrated experience in coaching, developing, and managing the performance of geographically dispersed teams/employees
• Effective communication skills (verbal and written)
• Proven ability to influence senior management and initiate change