Associate/Sr. Associate/Manager Content Operations

Indianapolis, IN (On-site)

$59K/yr – $138K/yrSenior Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the content operations backbone for brand storytelling and delivery, coordinating cross functional partners, schedules, and quality across a scalable supply chain.

  • Own the end-to-end content backlog and timeline, coordinating internal and external partners to hit brand objectives.
  • Optimize capacity, throughput and forecasting using content systems to ensure on-time, compliant delivery of high quality work.
  • Upskill cross functional teammates on content supply chain tools and workflows to improve data accuracy and decision making.

Job Description

Own and optimize the content operations for brand storytelling, aligning cross-functional teams, schedules, and quality across the content supply chain.

  • Responsibilities: The purpose of the Senior Associate, Content Operations role is to partner with brands, external and internal partners to ensure the brand’s content strategy is implemented with quality, speed, value and compliance across the content supply chain.
  • Responsibilities: The Manager, Content Operations is expected to be a creative problem solver who supports achievement of the brand’s goals while always seeking ways to apply the process in a more effective manner.
  • Responsibilities: This individual supervises a portfolio of assigned projects for their respective brands, and defines, oversees, and maintains a complete timeline for brand content and projects.
  • Responsibilities: They use system tools to improve important metrics (including, but limited to, throughput, velocity, speed, rework, and deviations) across the content supply chain to ensure on-time delivery of quality projects in accordance with the brand strategy.
  • Responsibilities: They review timelines and capacity constraints for their given brands.
  • Responsibilities: They supervise errors, and work solution fixes, and technology to ensure accurate measurement of work to be done, capacity, resources required, forecasting, and content operations.
  • Responsibilities: They are responsible for checking work thoroughly between content supply chain systems and handoffs.
  • Responsibilities: They ensure data accuracy and track progress across content supply chain systems.
  • Responsibilities: In addition, this role is responsible for training and upskilling cross functional teammates on content supply chain systems, workflows, tasks, and results.
  • Responsibilities: This role reports to the Senior Director, Content Operations.
  • Requirements: Bachelor’s degree
  • Requirements: 2+ years of experience working on projects supporting a regulated industry (e.g., pharma)
  • Requirements: 2+ years of experience with capacity and project management systems (e.g., Wrike/Workfront/Jira)
  • Requirements: Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
  • Nice-to-have: Team-first approach
  • Nice-to-have: Growth perspective; proven willingness and ability to ingest feedback, reflect, and learn
  • Nice-to-have: Demonstrated strong verbal and written communication skills
  • Nice-to-have: Validated planning and organizational skills
  • Nice-to-have: Confirmed ability to handle multiple projects at a time
  • Nice-to-have: Record to influence, collaborate and work effectively on a team
  • Nice-to-have: Ability to understand, implement and guide technical knowledge across technologies, systems, and workflows.
  • Nice-to-have: Ability to anticipate and resolve problems across systems and workflows
  • Nice-to-have: Ability to establish key relationships with cross-functional business areas
  • Nice-to-have: Validated ability to instruct cross functional partners tasks, systems, and workflows
  • Benefits: Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
  • Benefits: Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
  • Benefits: Vacation benefits
  • Benefits: Medical, dental, vision and prescription drug benefits
  • Benefits: Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • Benefits: 401(k) participation
  • Benefits: Pension
  • Benefits: Life insurance
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Eli Lilly and Company

4.1 Glassdoor

We're a medicine company turning science into healing to make life better for people around the world. It all started nearly 150 years ago with a clear vision from founder Colonel Eli Lilly: "Take what you find here and make it better and better." Harnessing the power of biotechnology, chemistry and genetic medicine, our scientists are urgently advancing science to solve some of the world's most significant health challenges.General Information and Guidelines:When you engage with us on LinkedIn, you're agreeing to these Community Guidelines: https://e.lilly/guidelines. If you have questions about a Lilly medicine, contact The Lilly Answers Center at 1-800-Lilly-Rx (1-800-545-5979) Monday through Friday, excluding company holidays.

Founded in 1968
Indianapolis, Indiana, USA
53K employees (3,172 in marketing)
80% recommend to a friend
92% CEO approval

Traffic Signals

Monthly Visitors
4.3M
Monthly Google Ads Budget
$2.1M
Traffic Source Mix
Search
48.5%
Direct
37.7%
Referral
7.7%
Social
3.1%
Paid
2.9%

Headcount Trend

Current headcount: ~53.4K

Marketing Team

Marketing Team Size
2,777 (5% of company)
Median Career Experience
18 years
Median Tenure
12.1 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$6.5B
Last Raise
$6.5B
Post IPO Debt, 2 years ago

Funding History

  • Feb 2024
    Post IPO Debt • $6.5B

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