Responsibilities

• Creating strategic briefs to inform creative partners of data-driven social concepts for both upcoming evergreen content, as well as real-time trendy content
• Schedule and publish content via social media management tool
• Monitor and analyze social performance, leveraging insights and recommendations to improve future content
• Move quickly on relevant, important social media trends with creative partners for key channels
• Support day-to-day management and optimization of key social channels, ensuring content aligns with platform best practices
• Support with development of social-first strategies and content plans of ongoing evergreen & campaign efforts
• Content creator & influencer management for strategic campaigns
• Proactive community management and surprise & delight efforts alongside Global Care Center colleagues
• Ongoing quarterly hotel toolkit creation with creative partners for social media management tool for various initiatives
• Collaboration with other internal teams to coordinate and amplify marketing campaigns

Requirements

• Minimum of 4-6 years of experience in a social media management role
• Knowledge and experience in the tenets of traditional marketing.
• Bachelor’s Degree in Marketing, Business, Advertising, Communications, English or technology-related
• Creativity and immersion in social media, with in-depth knowledge and understanding of social media platforms
• Strong familiarity with Sprinklr or similar social media management tools
• Ability to work with a variety of partners and team members across different projects
• Highly self-motivated
• Proven analytical and problem-solving abilities

Preferred

• - Strong time management, communication, and organizational skills
• - Project management skills are a plus
• - Excellent writing and language skills

Benefits

• - Annual allotment of free hotel stays at Hyatt hotels globally
• - Flexible work schedule
• - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• - Paid Time Off, Medical, Dental, Vision, 401K with company match