Responsibilities

• Optimize each physician's online business listings, including directories, search engines, social media platforms, and review sites.
• Proactively manage ratings, reviews, and our reputation (both for physicians and for MDVIP as a brand), working closely with relevant stakeholders across the business.
• Manage external agencies and vendors, leveraging their expertise and tools to maximize growth.
• Build reporting for, and own communications on, listings and reputation strategy and performance.
• Create and execute a winning AIO strategy, ensuring MDVIP is on the leading edge of updates in the space.
• Strong analytical skills - synthesizes complex or diverse information; uses intuition and experience to complement data.
• Clear communication - strong written and verbal communication. Ability to synthesize complicated systems and topics to bring along internal and external stakeholders.
• Initiative - identifies and creates solutions to meet needs of the role.
• Problem solving - thinks strategically, drawing information from diverse and varied sources to identify issues, risks, and trends to determine optimal solutions.
• Drive and follow-through - exhibits a strong sense of ownership and accountability, diligently tracking progress, proactively addressing challenges, and relentlessly pursuing results to completion.

Requirements

• Bachelor’s Degree.
• Three (3) years of experience in digital marketing, with deep knowledge of organic search.
• Proficient in Excel and Google Analytics.
• Proven ability to communicate clearly and manage stakeholders across departments and seniority level.
• Experience managing business ratings and reviews on Google, Yelp, Trustpilot, etc.
• Experience managing external agencies and vendors.
• Proficiency in Supermetrics, PowerBI, or other analysis tools.

Benefits

• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Comprehensive benefits health, dental, vision insurance, and retirement plans.
• Professional development access to ongoing training and leadership development programs.
• Positive work environment consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.