Associate Director, PR & Communications at Nickerson | Boston, MA

Nickerson

Associate Director, PR & Communications

Boston, MA (Remote)

Salary Not AvailableSenior Level6+ years expFull time

Posted 3 months ago

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Job Summary

Lead PR and communications for Nickerson client-partners, owning strategy, client leadership, crisis support, and team health.

Own and execute PR strategies and client-partner risk/crisis response.
Must-have: 6+ years of public relations experience in the industry.
Standout: Leadership across multiple client-partner accounts with industry involvement.

Job Description

Responsibilities

Develop PR and communications strategies for Nickerson client-partners, overseeing Nickerson’s execution and implementation of those strategies
Serve as Account Lead and primary contact point for client-partner accounts
Oversee achievement of client-partner goals so they are met monthly
Manage all strategic initiatives on behalf of client-partners, overseeing team’s execution
Ensure accuracy of reporting, providing strategic oversight
Demonstrate client-partner satisfaction through no turnover on client-partner accounts managed, and advise when challenges with client-partner accounts occur
Manage account budgets, monitoring Forecast
Serve as main point of contact for client-partners during crises, including providing onsite strategic support when appropriate
Manage direct reports and be responsible for overall health of greater team
Oversee team adherence to company systems and best practices

Requirements

6+ years of public relations experience or related field within the industry
Based in Boston

Nice to Have

Microsoft365 competence (Word, Powerpoint, Teams, etc.) a plus
Experience with project management software (e.g. Asana, Monday)
Experience managing a CRM (ideally Salesforce)

Nickerson

Nickerson is a global, woman-owned full-service branding, marketing, and communications agency with collective expertise across the built environment. The Nickerson team elevates the experiential journey and serves as a trusted, global partner to elite, forward-thinking, responsible brands - collectively working toward a more sustainable future. Nickerson has earned numerous awards for our work, recognized for our creative and brand strategy, digital marketing campaigns, crisis communications, as well as media and public relations. We were recently recognized by the 2024 Hermes Creative Awards with a Platinum award for Branded Graphics Suite, as well as Gold award for Best Web Design. PRNews’ Top Woman Awards has recognized two members of our senior leadership team: Shannon Mulaire, Director of PR & Media Relations, in 2024, and Lisa Nickerson, CEO/Founder, in 2023. Living by our motto, “Don’t Get Ready, Be Ready,” we believe that preparation is the cornerstone of success. By staying informed about current trends, anticipating challenges before they arise, and communicating effectively as a trusted team, we foster new opportunities that strengthen our client-partners and communities, helping them to not just respond to the future but shape it.📞Main Line: 866.396.0281🚨Risk/Crisis Line: 781.980.7099

Founded in 2012

Boston, Massachusetts, USA

29 employees (8 in marketing)

www.nickersoncos.com