Responsibilities

• Develop and execute a comprehensive marketing operations strategy and plan aligned with Canyon Ranch business objectives. Oversee campaign operations from planning through execution, measurement, and optimization.
• Create scalable processes to continually improve campaign planning, execution, workflow management, and cross-functional collaboration. Build and maintain marketing project dashboards and executive reporting frameworks.
• Own and optimize the marketing technology ecosystem, including marketing automation, DAM system, and CDP platforms and technologies.
• Serve in a chief-of-staff capacity to the CMO.
• Build, mentor, and lead a high-performing marketing operations team.

Requirements

• Significant specialized experience with 6-10 years’ experience in same or related field.
• Bachelor’s degree or equivalent experience with Major in Marketing, Business, Analytics, Information Systems, or related field
• Preferred Master’s degree or equivalent experience.
• Demonstarts in–depth understanding of evolving luxury hospitality and wellness industries.
• Possesses strong understanding of web, mobile, and digital marketing technologies.
• Knowledge of financial principles, practices and procedures.

Benefits

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment
• 25 Days of personal (vacation/sick) and holiday time off
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave