Associate Director, Financial Aid Communications (Student Financial Support)

Baltimore, MD (Hybrid)

$63K/yr – $110K/yrSenior Level4+ years expFull time

Posted 4 weeks ago

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Job Summary

Own and orchestrate the university's financial aid communications, owning cross-channel strategy, brand-aligned messaging, and collaboration with admissions and university communications to improve access and understanding of aid.

  • Growth Infrastructure: Build a multi-channel financial aid communications program and measure reach and impact.
  • Content Engine: Oversee platform content and edit award letters and cost of attendance in portals.
  • Cross-Functional Engagement: Align with University Communications and Undergraduate Admissions to co-develop messaging and campaigns.

Job Description

Own and orchestrate the university's financial aid communications, owning cross-channel strategy, brand-aligned messaging, and collaboration with admissions and university communications to improve access and understanding of aid.

  • Growth Infrastructure: Build a multi-channel financial aid communications program and measure reach and impact.
  • Content Engine: Oversee platform content and edit award letters and cost of attendance in portals.
  • Cross-Functional Engagement: Align with University Communications and Undergraduate Admissions to co-develop messaging and campaigns.
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The Johns Hopkins University

We are America’s first research university, founded in 1876 on the principle that by pursuing big ideas and sharing what we learn, we can make the world a better place. For more than 140 years, our faculty and students have worked side by side in pursuit of discoveries that improve lives.Johns Hopkins enrolls more than 24,000 full- and part-time students throughout nine academic divisions. Our faculty and students study, teach, and learn across more than 260 programs in the arts and music, the humanities, the social and natural sciences, engineering, international studies, education, business, and the health professions.The university has four campuses in Baltimore; one in Washington, D.C.; one in Montgomery County, Maryland; and facilities throughout the Baltimore-Washington region as well as in China and Italy.The university takes its name from 19th-century Maryland philanthropist Johns Hopkins, an entrepreneur who believed in improving public health and education in Baltimore and beyond.

Baltimore, Maryland, USA
18K employees (349 in marketing)

Traffic Signals

Monthly Visitors
6.1M
Monthly Google Ads Budget
$2.2M
Traffic Source Mix
Search
49.1%
Direct
40.2%
Referral
9%
Social
0.8%
Paid
0.8%

Headcount Trend

Current headcount: ~17.9K

Marketing Team

Marketing Team Size
349 (2% of company)
Median Career Experience
13.5 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Last Raise
$563.6K
Grant, 10 months ago

Funding History

  • May 2025
    Grant
  • Mar 2025
    Grant • $563.6K
  • Aug 2024
    Grant • $20.9M

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