Responsibilities

• Lead development and execution of ongoing mail acquisition campaigns and testing initiatives for the Small Business Owner acquisitions, cross-market and proactive multicard audiences segments.
• Serve as key liaison for and collaborate with cross-functional teams including partners from: Marketing & Analysis, Creative, Operations/Production, Legal etc.
• Collaborate with direct mail leaders and audience-specific analyst teams to understand business performance of the audience. Build on analysis to identify new opportunities and adjust marketing/ testing strategies to fit goals.
• Synthesize research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve results and Brand impact
• Influence internal decision makers with formal recommendations and informal networking through excellent communication.
• Report and share results cross-team and cross-enterprise in both formal and informal presentation styles.
• Work proactively in an agile environment and identify when to work outside the process in whitespace.

Requirements

• Bachelor’s degree or military experience
• At least 1 year of experience in project or process management
• At least 1 year of experience in Google Suite (Sheets and Slides)

Preferred

• An entrepreneurial spirit, initiative, leadership, creativity, balance of proactivity and reactivity, and a drive for results
• Experience leading and managing processes or projects. “Even better if’ that experience includes working with creative teams and agencies, and writing effective creative briefs.
• Ability to manage the details of multiple projects, deadlines, and changing priorities simultaneously while maintaining excellent and accurate work
• Experience or education in marketing. “Even better if” that includes direct-mail channel specific experience.
• A passion for leveraging data, metrics, and insights to drive results and learnings
• A curious mindset, ready to dig in on consumer attitudes/behaviors/trends and draw implications for marketing
• Highly effective communication skills with outstanding writing, editing, and presentation abilities
• Strong working knowledge of Google Suite (Sheets, Docs and Slides)

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.