Associate CX Strategist

St. Louis, MO (On-site)

Salary Not AvailableEntry LevelFull time

Posted 4 months ago

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Job Summary

Drive audience-focused media planning and channel strategy across paid and earned touchpoints.

  • Own turning brand and client insights into concrete audience targets and content goals.
  • Must-have: Experience shaping cross-channel paid/media budgets and owned/earned opportunities.
  • Standout: Strong storytelling and clear communication with executives and clients.

Job Description

Responsibilities

  • Transform brand planning and client business insights into tangible audience and content targeting goals for media investment and owned/earned construction.
  • Develop the channel strategy for budget investment and client effort across all paid media channels (digital and traditional) and owned/earned opportunities.
  • Create campaign artifacts: briefs, presentations, and analyses rich with best practices.
  • Work closely with the paid media team to understand the weekly reporting results and how to apply insights to future campaigns.
  • Propose creative and paid media testing scenarios that bring forth message, audience, and channel insights.
  • Communicate clearly and confidently about your work with your peers, your teammates, company executives, and clients.
HLK logo

HLK

2.5 Glassdoor

We build brands that refuse to sit still. Brands rooted in insights and strategy, powered by people, that are constantly in motion. Because it’s people — us, our clients and our customers — who shape a brand’s identity, amplify its triumphs and inspire its next move. So, we obsess over our people who are constantly listening to all the ways brands are being considered, challenged and celebrated.In an ever-changing landscape, we’re dedicated to growth and helping brands evolve – pushing boundaries and challenging conventions – in the midst of change and uncertainty. We’re building brands that move people.

Founded in 1977
St Louis, Missouri, USA
436 employees (101 in marketing)
26% recommend to a friend
32% CEO approval

Traffic Signals

Monthly Visitors
3.7K
Traffic Source Mix
Search
28.5%
Direct
46.4%
Referral
5.8%
Social
17.7%
Paid
1.5%

Headcount Trend

Current headcount: ~436

Marketing Team

Marketing Team Size
58 (13% of company)
Median Career Experience
9.5 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1