Responsibilities

• Serve as a point of contact alongside an Account Strategist for routine client communications, helping ensure requests, questions, and updates are addressed promptly
• Maintain regular communication with clients to share updates on campaign performance, deliverables, and upcoming initiatives
• Help prepare meeting agendas, gather relevant updates from the pod team, and work with the PM team to document follow-up actions after client calls
• Support the preparation and delivery of performance reports that clearly communicate campaign results, trends, and insights
• Coordinate internally to ensure client requests and campaign priorities are communicated to the right people on the pod team
• Track deliverables, timelines, and tasks alongside the Project Manager to keep work aligned with client expectations
• Assist the Account Strategist with research, presentations, and planning documents that support strategic client recommendations

Requirements

• Recently completed a degree in marketing, communications, business, or a related field
• Internship or coursework experience in account management, client services, marketing coordination, or a similar area; agency experience is a plus but not required
• Strong written and verbal communication skills with a professional, client-ready presence
• Excellent organizational skills and the ability to manage multiple priorities without losing track of details
• Comfort working with marketing performance data and a willingness to learn how to translate results into client-friendly insights
• A collaborative mindset and eagerness to work across teams
• A proactive attitude with the ability to anticipate client needs and follow through