Responsibilities

• Create content, schedule, post, monitor, and engage public audiences on NCARI social media platforms. Monitor and update online information about NCARI, including Aquarium website.
• Assist in copy editing for media releases, public correspondence, and social media posting.
• Assist in documenting Aquarium activities and collections through photography and video to be used for various promotional outlets. Coordinate with other departments and appropriate staffs to ensure accurate, safe, and timely representation of Aquarium and Aquarium animals.
• This employee works within the communications department to forward departmental objectives by offering support to, and accepting support from, co-workers. This employee supports and contributes to aquarium special events and initiatives that span all departments.
• Other duties as assigned.
• Ability to exercise sound judgment in all contact with the public and the media to express oneself clearly and concisely in written and oral form.
• Ability to understand the needs of social media management in engaging the public about the Aquarium.

Requirements

• Bachelor’s degree in communications, public relations, public affairs, journalism, English, or related field from an appropriately accredited institution; or an equivalent combination of education and experience.

Preferred

• Experience with customer service, particularly through email or social media messages.
• Experience writing content for various audiences e.g., the general public, press, professional contacts.