Responsibilities

• Maintain Salesforce database for content on all partnership assets, including but not limited to in-venue signage, print, social media, in-game promotions, tickets, hospitality and special events.
• Develop and maintain relationships with VIP guests, Corporate Partners and internal departments.
• Engage with guests by executing pre-game VIP tours and escorts around the ballpark.
• Aid with the fulfillment, confirmation, tracking of individual, season, and special event ticket orders.
• Support on all partnership pre-game and in-game initiatives.
• Maintain a photography database for all partnership-related inventory and special events as well as delivering images to guests post-event.
• Assist in building out of annual reviews for all partners.
• Sustain activity reports on a game-by-game, series and homestand basis to be used as internal communication, including Ownership, Executives, and Sales team.
• Perform office administration support and manual labor for the partnership team.
• Aids in researching opportunities to improve workflow, implement cost reductions, and develop procedures.

Requirements

• Work experience within a fast-paced, high-energy and frequently changing work environment preferred.
• Innovative and well-organized with a strong work ethic and a desire/willingness to learn.
• Strong level of passion and commitment to providing a high standard of customer service.
• Excellent written, verbal and telephone communication skills.
• Self-motivated team player able to work long hours, nights, weekends and holidays.
• Proficiency with MS Office.
• Experience with ProVenue or other ticket-based systems as well as Salesforce or other CRM databases.
• Ability to work up to 34 hours per week on a part-time basis.