Assistant Manager – Operations & Marketing

O'Fallon, MO (Unknown)

$44K/yr – $50K/yrMid Level2+ years expFull time

Posted 8 days ago

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Job Summary

Oversee daily operations, supervise and coach staff, manage front-desk workflows, drive community partnerships, shape social media voice, and monitor performance trends.

  • Lead shift coverage and coaching teams
  • Manage front-desk workflows and issue resolution to keep a family-focused experience
  • Drive community partnerships and social media voice while monitoring performance trends

Job Description

Responsibilities

  • Supervising shift coverage, coaching team members, and reinforcing safety and service expectations
  • Monitoring front-desk workflows, scheduling, and issue resolution to maintain a family-focused experience
  • Coordinating local outreach, partnerships, and events; serving as a brand representative in the community
  • Supporting social media planning and posting across platforms, with attention to voice and brand consistency
  • Tracking basic performance indicators and escalating risks or trends proactively

Requirements

  • 2+ years of supervisory or management experience preferred
  • Strong written/verbal communication, organization, and critical thinking
  • Comfort with networking and social platforms; ability to lift 30 pounds and stand for extended periods
  • Availability for mid-shifts, evenings, and weekends

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) plan
  • Life Insurance
  • Competitive Salary
  • Paid Time Off
  • Employee Discounts
Big Blue Swim School logo

Big Blue Swim School

A swim lesson at Big Blue is unlike any other. We understand how important your child’s safety around the water is to you which is why we are the first to combine world-class swim instruction with an unbeatably easy experience for the entire family. Read more...Watch your child’s confidence grow in and out of the pool with our experienced staff of full-time teachers who understand the importance of providing your child with a consistent face each week. Our step-by-step program gets big results and tons of smiles. Track your child’s progress from your phone, tablet, or desktop. You will love our easy, flexible registration process that allows you to schedule all your kids into the same half-hour time slot with one click. Oh, and don’t forget about our super flexible make-up policy for free makeup lessons!Don’t worry about chattery teeth because our 90-degree pools and warm, hand-held showers make getting in and out of the pool completely painless. Our carpeted lobby and extra-large train tables allow for your little ones to move around freely and safely while having fun. It all adds up to BIG, confidence-building moments at Big Blue!

Founded in 2009
Chicago, Illinois, USA
430 employees (9 in marketing)

Traffic Signals

Monthly Visitors
87.9K
Monthly Google Ads Budget
$9.8K
Traffic Source Mix
Search
25.4%
Direct
33.8%
Referral
3.3%
Social
0.9%
Paid
0.3%

Headcount Trend

Current headcount: ~430

Marketing Team

Marketing Team Size
9 (2% of company)
Median Tenure
1.2 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$5M
Last Raise
$5M
Series Unknown, 9 years ago

Funding History

  • Jun 2017
    Series Unknown • $5M

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