Responsibilities

• Leads the team to support overall department processes and procedures. Held accountable to implement all departmental and Company guidelines and policies
• Recruits and interviews potential new Team Members, along with participates in new hire training and mentoring
• Proactively seeks and schedules ongoing workshops and training sessions (both group and 1:1 in the field) to support maximum production, team building and culture
• Interacts with Sales Managers and ensures all Marketing needs are met with tours at the sales gallery
• Participates and leads in department meetings, training sessions, and other meetings required
• Develops/coaches individual Team Members, in an ongoing process, to ensure their dedication and understanding of the sales process to generate maximum efficiencies
• Coordinates and leads monthly trainings for Marketing Team Members who are underperforming in making their numbers in previous month(s)
• Regularly informs Manager of any relevant information in regards business needs and/or Team Members
• Implements and maintains tools used to improve productivity for Team Members
• Partners with Marketing Manager to ensure accurate documentation of all Team Member issues within Marketing and provide coaching and performance documentation to Team Members for performance standards, including performance reviews