Responsibilities

• Assist in identifying opportunities for Fellowes Mobile ecommerce, expanding online promotion and visibility of Fellowes Mobile items.
• Execute administrative product set up tasks across internal and external processes and systems on schedule.
• Maintain an online item tracker for cross-functional use.
• Deliver on-time results for projects with internal and external graphics teams; brief design on content needs and set content standards for new launches.
• Collaborate with supply chain to ensure product arrival on time for .com launches.
• Ensure online items meet customer criteria (reviews, ratings, content score).
• Monthly analysis of online reviews and lead cross-functional review meetings to discuss changes.
• Perform ongoing quality control of Fellowes Mobile SKUs; update content after launches or feature changes.
• Manage 3rd party relationships with BazaarVoice, HTC, and Field Agent for sampling, reviews, and content support.
• Troubleshoot customer service questions and respond to reviews via 3rd party tool.

Requirements

• Bachelor's degree in Marketing or related field and/or equivalent experience.
• 1–2 years in marketing, brand, channel management, or consumer products.
• Strong organizational and time management skills in a fast-paced, matrixed environment.
• Ability to manage and prioritize diverse requests from all levels of the organization.
• Proficient in Microsoft Office, especially Excel.
• Demonstrated problem-solving and critical-thinking skills.
• Fast learner with a positive attitude and strong collaboration.
• Strong verbal and written communication; comfortable leading meetings.

Preferred

• An overview of our benefits offering is available here: Fellowes Benefits Overview.