Responsibilities

• Assist the Community Manager in daily property operations, including leasing, resident relations, and maintenance coordination.
• Respond promptly and professionally to resident inquiries, concerns, and service requests to ensure high satisfaction levels.
• Support leasing activities by conducting property tours, processing applications, and preparing lease agreements.
• Coordinate with maintenance and service vendors to schedule repairs and upkeep, ensuring timely resolution of issues.
• Maintain accurate records of resident communications, lease documentation, and property maintenance activities.
• Help enforce community policies and procedures to maintain a safe, clean, and welcoming environment.
• Assist in organizing community events and initiatives to promote resident engagement and retention.
• Prepare regular reports on occupancy, leasing activity, and maintenance status for management review.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Real Estate, or related field preferred.
• At least 1-2 years of experience in property management, leasing, or customer service within the real estate industry.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills to interact professionally with residents, vendors, and team members.
• Proficiency with property management software and standard office applications (e.g., Microsoft Office).

Preferred

• Certification in property management (e.g., Certified Apartment Manager (CAM) or equivalent.
• Experience working with residential or commercial leasing processes and tenant relations.
• Knowledge of Fair Housing laws and local real estate regulations.
• Demonstrated ability to work collaboratively in a team-oriented environment.
• Bilingual abilities or additional language skills relevant to the community demographics.