ASSISTANT COMMUNITY MANAGER - Chapman Crossings

Houston, TX (On-site)

$18/hr – $19/hrEntry Level1+ years expOther

Posted 6 weeks ago

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Job Summary

Own property operations and leasing workflow for a multifamily community, balancing resident experience with rent collection, vendor compliance, and budget adherence.

  • Operations and Leasing: Steward the move-in readiness, screening, marketing, and tenant services with close Community Manager collaboration.
  • Rent and Compliance: Maintain rent collection, security deposits, AP procedures, and vendor approvals to keep operations compliant and on-schedule.
  • Maintenance and Budget: Track service requests, inspect property conditions, and support annual budgeting and cost controls.

Job Description

Responsibilities

  • Create a positive, welcoming, supportive environment for residents, visitors, and community associates
  • Assist Community Manager in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
  • Maintain knowledge and awareness of market conditions affecting leasing and operations
  • Assist Community Manager in developing and executing marketing and advertising campaigns for apartment leasing
  • Assist with development and implementation of resident services programming
  • Maintain sound rent collection procedures, including following up with delinquent accounts
  • Deliver rent deposits to bank and submit relevant documentation
  • Assist in overseeing the security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
  • Maintain familiarity with all procedures and requirements for accounts payable
  • Assist in the preparation of the annual operating budget, and works with the Community Manager to maintain budgetary guidelines

Requirements

  • High School Diploma or Equivalent
  • Minimum of one year property management experience preferred
  • Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
  • Work flexible schedule, including evenings and weekends
  • Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
  • Ability to perform all functions of a Leasing Consultant
  • Computer literacy
  • Excellent customer service skills
  • Demonstrate strong written and oral communication skills
  • Proficiency in One Site preferred

Preferred

  • Proficiency in One Site preferred
  • Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Royal American Companies logo

Royal American Companies

Established in 1968, Royal American Group of Companies has grown and evolved right alongside Panama City, FL for over 50 years. Founded upon the values of innovation, quality, and a strong belief in community stewardship; the group’s highly dynamic interests span business lines including development, construction, management, hospitality, food service, recreation, family entertainment, and insurance. One-hundred percent owned entities of Peoples First Properties, the companies are headquartered in Panama City, FL with a client base extending nationwide and in the U.S Virgin Islands.

Founded in 1968
Panama City, Florida, USA
504 employees (96 in marketing)

Traffic Signals

Monthly Visitors
21.5K
Traffic Source Mix
Search
29.5%
Direct
54.1%
Referral
6%
Social
9.1%
Paid
1.2%

Headcount Trend

Current headcount: ~507

Marketing Team

Marketing Team Size
95 (19% of company)
Marketing Roles Posted (Last 30 Days)
1