Amazon Brand and Client Manager at Advance Amazon Agency | USA

Advance Amazon Agency

Amazon Brand and Client Manager

USA (Remote)

Salary Not AvailableSenior Level6+ years expFull time

Posted 4 months ago

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Job Summary

Drive strategic, client-facing Amazon brand reviews by leading structured bi-weekly meetings across graphics, SEO, and PPC for multiple brands.

Own and present structured client reviews with dashboards and reports.
Must-have: 5–6+ years of hands-on Amazon experience in Seller Central, listing optimization, and PPC.
Standout: Executive, cross-discipline guidance with strong client-facing presence.

Job Description

Responsibilities

Lead bi-weekly client video meetings for a roster of Amazon brands, delivering structured, professional, and highly engaging strategic reviews.
Present and discuss three core areas in every meeting: Graphics and Creative (images, A+ Content, visual updates, conversion-focused improvements); Account Management and SEO (keyword performance, organic rank movement, listing optimization progress, backend keyword strategy, content improvements, account health); PPC and Advertising (campaign performance, spend trends, ACoS/ROAS, Sponsored Products/Brands/Display, bid strategy, search term analysis, upcoming optimization plans).
Translate technical Amazon account data into client-friendly language that is clear, confident, and commercially relevant.
Maintain strong client engagement and protect retention by leading meetings with professionalism, composure, energy, and strategic clarity, including during periods of underperformance.
Handle client questions across brand management, listing optimization, Amazon SEO, creative direction, and PPC with confidence, coordinating internal follow-ups as needed.
Attend a dedicated pre-meeting internal briefing before each client call and use prepared reports, dashboards, updates, and talking points to guide a high-quality discussion.
Document key meeting notes, action items, and follow-ups accurately in internal systems.

Requirements

5–6+ years of deep hands-on Amazon experience across Seller Central, listing optimization, keyword research, brand management, and PPC.
At least 3–5 years of agency, consulting, or highly client-facing Amazon account management experience.
Strong working knowledge of Amazon Seller Central, including listing health, policy issues, case management, FBA/FBM operations, account performance considerations, and marketplace troubleshooting.
Deep experience in Amazon listing optimization, including titles, bullet points, descriptions, A+ Content, image strategy, conversion improvements, and competitive positioning.
Advanced SEO and keyword research knowledge, including keyword indexing, backend keyword strategy, search volume analysis, rank tracking, and listing copy optimization.
Strong PPC expertise across Sponsored Products, Sponsored Brands, and Sponsored Display, including campaign structure, bid optimization, budget allocation, search term analysis, placement analysis, and ACoS/ROAS management.
Experience reviewing and discussing Amazon creative assets in the context of performance, brand presentation, and conversion strategy.
Comfortable presenting reports, trends, campaign results, and strategic recommendations to non-technical clients in a polished and credible way.
Strong client communication skills, executive presence on video calls, and the ability to guide long-form strategic conversations with confidence.
A professional home office setup with reliable high-speed internet, excellent camera presence, strong verbal communication, and availability during standard US business hours.

Preferred

Experience with major Amazon ecosystem tools such as Helium 10, Data Dive, Jungle Scout, Perpetua, Sellerboard, SellerApp, or similar tools is strongly preferred.
Candidates who have worked in respected Amazon-focused agencies or high-performance eCommerce environments; open to strong candidates from other agencies or in-house teams.

Benefits

Complete SOPs, meeting frameworks, and communication structure.
A full library of training materials and Loom walkthroughs.
A detailed 30–40 point meeting checklist.
Pre-meeting briefings before every client call.
Reports, dashboards, creative updates, keyword data, and PPC summaries prepared for you in advance.
Access to internal support across account management, PPC, creative, and leadership.