Responsibilities

• Serve as the primary point of contact for a portfolio of Amazon clients, building strong relationships and acting as a trusted advisor on their Amazon strategy
• Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews
• Ensure high levels of client satisfaction through proactive communication, strategic recommendations, and clear performance insights
• Translate client business goals into actionable strategies across Amazon
• Monitor account performance and identify opportunities to improve sales, visibility, conversion, and profitability
• Proactively audit product catalogs, content, and account structure to identify gaps, inconsistencies, and opportunities; connect cross-functional insights to ensure recommendations are clear, digestible, and actionable for clients
• Provide data-driven insights and recommendations based on performance trends and marketplace dynamics
• Stay informed on updates and best practices across Amazon Seller Central, Vendor Central, and Amazon Advertising
• Coordinate closely with internal teams across Amazon Advertising, SEO/Content, Creative, and Operations to ensure successful execution of client strategies
• Manage timelines, priorities, and deliverables across multiple accounts while ensuring work is delivered on schedule