Responsibilities

• Serve as the primary point of contact for our TikTok Shop Affiliates and Discord Creator Community
• Manage and respond to TikTok Shop Creator Inbox, TikTok DMs, and comment sections in a timely and on-brand manner
• Actively engage with tagged content on a daily basis & assist in securing content usage rights
• Assist in maintaining an organized roster of affiliates and developing ideas to continue monthly growth
• Comfortable on-camera and willing to film content, edit, and participate in TikTok Lives as needed
• Identify top-performing creators and flag opportunities to deepen those partnerships (gifting, exclusives, increased commissions)
• Re-engage dormant affiliates and nurture relationships to keep the community active and posting
• Communicate promotions, new product drops, and campaign briefs to affiliates clearly and on time
• Collect and relay creator feedback to the broader team to inform product and strategy decisions
• Stay up to date with new features across any applicable platforms

Requirements

• 1+ year of experience in community management, influencer relations, creator partnerships, or a similar role (internship experience welcome)
• Comfortable troubleshooting basic platform and technical issues and able to help others through solutions
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree in Marketing, Communications, or related field preferred.

Benefits

• Healthcare, Vision, & Dental: Competitive / Best in Class Plans
• FSA & HSA Options: Pick what suits you (can’t do both).
• 401K with 3% Match: Eligible after 90 days.
• Financial Planning & Charity Match
• PTO , Paid Holidays, Sick Days, Volunteer time, Summer Fridays
• Classpass Membership
• Continuous Learning & Dedicated Learning Hours
• Remote & Hybrid Work Options
• Commuter Benefits
• Women In Toys Membership