Responsibilities

• Coordinate all aspects of the admissions process from referral through admission
• Respond promptly to hospital, family, and community inquiries
• Verify insurance coverage and obtain necessary documentation
• Communicate effectively with interdisciplinary team members regarding incoming admissions
• Conduct tours for prospective residents and families
• Maintain relationships with hospitals, case managers, discharge planners, and referral sources
• Track referral activity and admission outcomes
• Ensure compliance with state and federal admission regulations
• Assist with marketing and census development initiatives
• Support residents and families during the transition into the facility

Requirements

• Previous experience in healthcare admissions, marketing, social services, or customer service preferred
• Skilled nursing facility or long-term care experience strongly preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of Medicare, Medicaid, and insurance verification processes preferred
• Ability to work collaboratively with residents, families, hospitals, and internal teams
• Proficiency with electronic medical records and Microsoft Office applications

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• 401(k) with employer match
• Supportive team environment
• Opportunities for professional growth and advancement