Responsibilities

• Contribute to social media strategy across channels, especially LinkedIn, X, Instagram and Facebook, to ultimately engage audiences and enhance company reputation.
• Develop post copy and provide creative direction to creative teams on social media assets to support specific campaigns and always-on posts.
• Create seamless partnerships with counterparts from partner teams to ensure integration of digital teams with all functions.
• Own publishing calendar and process, partnering with internal team members
• Ensure client tone and voice remain consistent across social media touchpoints
• Own reporting and optimization for organic social content
• Present data, plans, and strategies with team to clients.
• Proactively advocates for breakthrough digital work and seeks out industry best practices, including sharing of success to the broader internal team and positioning Zeno as thought-leaders to external partners/clients.
• Support junior staff in keeping things moving, managing client requests and prioritizing deliverables.
• Understand and share social media metrics to showcase success and leverage insights to inform future content plans.

Requirements

• 5+ years of Digital Account experience, preferably in healthcare within a PR agency or similar environment.
• Carry yourself with confidence & professionalism.
• Excellent presentation skills.
• Excellent written communication skills.
• Experience leveraging both paid and organic social media tactics, and an eagerness to learn more.
• Knowledge of social/digital media trends.
• Strong organizational and interpersonal communication skills, with ability to perform under pressure and meet deadlines in a timely manner.
• Proactive, forward-thinking, and reliable; ability to manage a project lifecycle from beginning to end with enthusiasm and excellence.
• Team player with a willingness to jump in and support the group.
• Understand measurement and reporting, experience with tools and analytics.

Preferred

• Knowledge of nuanced online communities in health a plus.
• An eagerness to learn more.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time.
• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• These and other benefits are available to non-temporary employees in the US.