Account Supervisor at Situation | New York City, NY | $90K/yr – $110K/yr

Situation

Account Supervisor

New York City, NY (Hybrid)

$90K/yr – $110K/yrMid Level3+ years expFull time

Posted 1 month ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the client marketing direction with cross‑agency delivery to maximize value for each client.

Client leadership: guide strategy, identify opportunities, and expand offerings within the portfolio.
Budget and operations: manage budgets, biweekly pacing, and ensure timely media invoices.
Collaboration and escalation: drive cross-team engagement, mentor juniors, and escalate when needed.

Job Description

Responsibilities

Act as the marketing director for each client, identifying needs and recommending proactive solutions where services can provide value.
Own client and internal communications, engaging with internal teams to ensure exceptional service delivery.
Oversee budget management by creating detailed budget breakdowns and providing accurate revenue updates through biweekly pacing reports and ensuring payment of media invoices before media runs.
Manage day-to-day account operations autonomously, escalating decisions and issues to senior leadership as needed.
Identify opportunities to enhance marketing plans and expand service offerings within the client portfolio.
Demonstrate leadership in all interactions, actively contributing to cross-agency meetings and work shares while fostering collaboration with junior staff

Situation

Situation is an award-winning agency built for live entertainment brands and championing the power of shared experiences around the world.With 20+ years of award-winning work, Situation is designed to meet the challenges and opportunities facing the live events industry today. We offer full marketing and creative services for experience-based brands: live entertainment, attractions, theater, sports, arts and culture institutions, and more.Are you looking for a partner to support your end-to-end consumer experience? Whether we’re full-service or full-specialist, our preferred way of working is the one that sets our clients up to win.Want to join our team of experience champions? We are always on the hunt for new team members who share our core values: innovation, collaboration, and commitment. We’re dedicated to providing equal employment opportunities and creating a diverse staff, reflective of the experiences we champion and audiences we build.Situation is part of Situation Group, a global collective that supports life-changing impact—partnering with brand experiences that promote understanding, connection, community, and growth.

Founded in 2001

New York, New York, USA

107 employees (56 in marketing)

www.situationinteractive.com