Account Supervisor (Multicultural Marketing)

Oakland, CA (Hybrid)

$90K/yr – $115K/yrMid Level5+ years expSalaried Ft

Posted 4 weeks ago

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Job Summary

Lead authentic multicultural storytelling and cross channel campaign execution by turning cultural insights into strategic briefs and integrated plans across paid, owned, earned, social, influencer, and experiential touchpoints.

  • Multicultural Expertise: Apply audience insights across channels to reflect nuances and avoid cookie-cutter approaches.
  • Integrated Campaign Development: Drive day-to-day planning and execution, align strategy, creative, media, and timelines, and manage budgets.
  • Strategic & Insight Support: Translate cultural and behavioral insights into actionable recommendations and contribute to long term planning.

Job Description

Responsibilities

  • Multicultural Expertise
  • Support culturally nuanced work across multicultural and general market audiences
  • Apply an understanding of diverse consumer segments, community behaviors, and cultural drivers
  • Ensure campaigns authentically reflect audience insights and avoid one-size-fits-all approaches
  • Integrated Campaign Development
  • Lead day-to-day development and execution across integrated campaigns spanning paid, owned, earned, social, influencer, and experiential channels
  • Help build and maintain cohesive storytelling ecosystems across touchpoints
  • Partner with cross-functional teams to ensure alignment between strategy, creative, media, and execution
  • Manage timelines, deliverables, budgets, and project workflows to ensure successful campaign delivery
  • Serve as a key liaison across internal teams and client stakeholders
  • Strategic & Insight Support
  • Support the VP of Multicultural Marketing in developing strategic briefs, messaging frameworks, campaign POVs, and client recommendations
  • Interpret cultural, consumer, and behavioral insights and help translate findings into actionable campaign recommendations
  • Contribute to proactive planning initiatives and long-term platform development
  • Help ensure business objectives are reflected throughout campaign planning and execution
  • Participate in strategic discussions and planning sessions, bringing thoughtful perspectives and ideas to the work
  • Performance & Optimization
  • Analyze campaign performance across channels
  • Identify optimization opportunities informed by media, audience, and engagement learnings
  • Help translate reporting insights into actionable next steps and future recommendations

Requirements

  • 5 years of experience in an advertising, integrated marketing, multicultural marketing, or communications agency environment
  • Demonstrated experience developing or supporting multicultural marketing campaigns (required)
  • Strong understanding of integrated marketing ecosystems, including brand, digital, social, influencer, experiential, and media
  • Experience translating cultural and consumer insights into campaign frameworks, briefs, or recommendations
  • Working knowledge of integrated marketing strategy with experience supporting campaign planning across multiple channels
  • Strong understanding of media ecosystems, platform behaviors, audience segmentation, and performance metrics
  • Ability to manage multiple workstreams in a fast-paced agency environment
  • Experience partnering cross-functionally with creative, media, social, influencer, experiential, and production teams from ideation through execution
  • Strong understanding of culturally grounded storytelling across key demographics, including AACM, ACM, and HCM audiences at both local and national levels
  • Ability to interpret qualitative and quantitative insights and help translate findings into actionable campaign recommendations
  • Excellent written, verbal, presentation, and communication skills
  • Bilingual or multilingual capabilities strongly preferred, particularly Spanish-language fluency

Nice to Have

  • A culturally fluent marketer who understands the nuance between multicultural and general market audiences
  • A strong collaborator who can connect strategy, creative, media, and execution
  • Someone comfortable operating in a highly collaborative, lean-team environment
  • A proactive problem solver who can balance independent ownership with partnership and support
H/L Agency logo

H/L Agency

3.9 Glassdoor

We are H/L. Headquartered in Oakland, California, with a footprint that stretches coast to coast. Despite having seven different regional offices, the ideals of a scrappy startup still resonate in our culture.We’re easygoing, egalitarian, socially responsible, and grounded in our communities. More than an agency, we’re a place where experts combine data science with design chops. A place where makers make, and doers do. With more than 100 advertising awards since 1985, our client list includes some of the most well-respected and recognized brands in the world. Check out our website to learn more.

Founded in 1985
Oakland, California, USA
264 employees (101 in marketing)
80% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
7.1K
Monthly Google Ads Budget
$12.5K
Traffic Source Mix
Search
30.7%
Direct
45.3%
Referral
7.3%
Social
14.9%
Paid
1.6%

Headcount Trend

Current headcount: ~264

Marketing Team

Marketing Team Size
77 (29% of company)
Marketing Roles Posted (Last 30 Days)
2