Account Supervisor (Health)

Chicago, IL (Hybrid)

$60K/yr – $140K/yrSenior Level5+ years expFull time

Posted 2 months ago

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Job Summary

Own the pharma health client engagement plan from strategy to execution, guiding multi channel campaigns and cross functional alignment for growth.

  • Account leadership and client engagement: own relationships, briefings, and executive communications.
  • Lead multi-channel campaign development, plan execution, and cross team alignment to deliver growth.
  • Orchestrate integration across agency partners and internal teams while tracking milestones and escalations.

Job Description

  • Provide oversight and guidance on current work across the client team.
  • Contribute to long-term account success by developing and executing client engagement plans.
  • Drive execution and measurement of final plans including MIP initiatives.
  • Maintain expert knowledge of the client’s business, category, and competition.
  • Build and maintain client and partner relationships.
  • Participate in key client meetings including VML presentations and strategy briefings.
  • Develop direct reports and model the outputs and behaviors you expect.
  • Inform Director, Client Engagement on business status with escalation as needed.
  • Disseminate strategic direction across internal cross-functional teams.
  • Lead integration across multi-channel engagements with internal and external partners.
  • Five or more years of relevant client or agency experience within the pharma/health space working on DTC campaigns
  • Experience with marketing focusing on multi-channel campaign development and strategy
  • Previous experience on a pharmaceutical or health account preferred
  • Familiarity with interactive campaign and macro strategy development
  • Proven experience in client engagement and account management.
  • Strong understanding of marketing principles and strategies.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to manage multiple projects and teams effectively.
  • Strategic thinking and problem-solving abilities.
  • Additional note not required to render the list.
  • Oncology experience a plus
  • Previous experience working on a pharmaceutical or health account preferred
  • Familiarity navigating healthcare and client submission processes/platforms considered a plus
  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.
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VML

3.5 Glassdoor

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.

Founded in 2024
New York, New York, US
33K employees (8,368 in marketing)
67% recommend to a friend
79% CEO approval

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