Responsibilities

• Lead mid-size to large and complex accounts independently or with minimal senior oversight to keep all running smoothly across projects and work streams
• Ensure all deliverables are high-quality, ladder back up to the brief and strategy, and addresses client feedback/objectives
• Lead project meetings and presentations internally and with clients
• Oversee budgets and work with Project Management and Finance to manage all financials
• Support the development of client briefs, ensuring clarity and actionable objectives, insights, and success metrics
• Provide clear and succinct feedback and direction to the team, and contribute to strategic initiatives by proactively offering a POV
• Understand both the big picture and minute details on all workstreams of the account, and manage projects with those considerations while taking into account the dynamics of the client’s business and industry
• Set the tone of the team by taking cues from leadership, and establish a collaborative, solutions-oriented environment with internal teams
• Know when to anticipate client needs, push clients for clarity, and help them understand beyond what they ask for
• Intuit potential complications and issues, anticipate the needs of senior clients through information gathered from their direct day-to-day clients and effectively manage up, bringing solutions to manager and/or senior Account Lead (if applicable)

Requirements

• A bachelor’s degree.
• 5+ years of experience in a marketing or agency environment, managing client accounts and deliverables.
• A foundational understanding of integrated marketing (creative, paid media, SEO/GEO, web development, etc.), with enthusiasm for learning more.
• High attention to detail, and strong organizational skills to manage multiple projects.
• Excellent written and verbal communication
• A strong knack to collaborate effectively internally and build strong relationships with clients
• A proactive and solutions-oriented mindset.
• Adept at using instincts and client intuition to deliver POV internally and to clients

Benefits

• Generous paid time off (holidays, Summer Fridays, vacation days, personal and sick leave).
• Comprehensive health, dental, vision, and life insurance.
• 401K with discretionary corporate matching contributions.
• Discretionary annual bonus based on agency and personal performance.
• Paid parental leave, wellness benefits, and ongoing professional development support.
• A hybrid work model that supports flexibility and autonomy.