Account Supervisor (Field Ops)

Chicago, IL (Hybrid)

$80K/yr – $92K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive dealer marketing strategy and client relationships as an Account Supervisor (Field Ops) at RAPP Chicago.

  • Own dealer relationships, including up to 3 daily consultations and KPI improvement.
  • Must-have: 5+ years automotive/marketing with a Digital Advertising focus.
  • Standout: Experience coordinating OEM field reps and optimizing multi-dealer programs.

Job Description

Responsibilities

  • Builds and maintains positive relationships with new and existing dealer clients
  • Conducts up to three (3) one-hour dealership consultations each day, providing data analysis and continuous improvement recommendations on marketing creative, strategy, programs and platforms
  • Monitors all advertising compliance for dealer sin assigned territory
  • Supports annual business planning in conjunction with Area personnel
  • Reviews quarterly dealer marketing plans; providing recommendations on optimization based on performance
  • Partners with designated OEM field representatives to coordinate marketing improvements and facilitates joint dealership consultations.
  • Understands and drives key performance indicator (KPI) improvement
  • Examines client performance (reporting, direct observation, ) to identify areas of opportunity for improvement within the fixed operations
  • Proactively communicate to clients (up to Dealer Principal / General Manager levels). Establishes and maintains a solid business relationship with dealership personnel
  • Effectively communicates OEM program’s value proposition and aligns it with the dealers’ goals

Requirements

  • Bachelor 0's Degree in Business (automotive or marketing preferred) or equivalent workexperience
  • Qualified candidates should have 5+ years of automotive / marketing experience with a Digital Advertising focus
  • Demonstrated experience working with Dealer Principals & General Management personnel
  • Ability to drive and/or fly to assigned dealership locations, spend up to 50% of overnights in hotels, and maintain valid drivers license
  • To perform the job successfully, a person should demonstrate the following knowledge, skills, or behaviors:
  • Ability to develop relationships with key decision-makers
  • Build relationships with both internal and external customers
  • Identify, qualify, and resolve customer objections, problems, and needs in a diplomatic manner
  • Develop strategies, action plans, and metrics to monitor results
  • Effectively communicate ideas, challenges, and solutions

Preferred

  • Strong preference for premium luxury segment experience

Benefits

  • RAPP provides a competitive salary and comprehensive benefits plan.
  • Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits.
  • For more information regarding Omnicom benefits, please visit www.omnicombenefits.com.
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RAPP

3.4 Glassdoor

We are RAPP—world leaders in activating growth with precision & empathy at scale.

Founded in 1965
New York, New York, USA
2.3K employees (472 in marketing)
60% recommend to a friend
71% CEO approval

Traffic Signals

Monthly Visitors
26.2K
Traffic Source Mix
Search
43.4%
Direct
45%
Referral
6.4%
Social
3.9%
Paid
1.1%

Headcount Trend

Current headcount: ~2.3K

Marketing Team

Marketing Team Size
221 (10% of company)
Median Career Experience
21 years
Median Tenure
3.6 years
Marketing Roles Posted (Last 30 Days)
11

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