Responsibilities - Establish and maintain strong relationships with clients by being the “single point of contact” for all media needs and questions. - Understanding client preferences, pain points, and communication style and adapt your approach to fit each unique relationship. - Build trust with your clients through timely communication and proactive management of projects and deadlines. - Establish strong working relationships with partner agencies, delivering a seamless communication process. - Manage day-to-day operations of all media activity on behalf of assigned clients. - Own various campaigns and workflows from briefing to reporting with the client and internal media team. - Take a consultative approach to learning and understanding your client’s business objectives and media needs. - Send meeting agendas and follow ups with any action items and takeaways after meetings. - Use client media brief to capture all needed information for a project/campaign. - Interpret media strategy and translate into actionable steps and deadlines. Requirements - Bachelor's degree or equivalent experience - 7 or more years of experience in account management - Personable and outgoing with external and internal contacts - Confident professionalism - Detail oriented and able to produce accurate work - Empathy for other’s situations and challenges - Capable of adjusting to changing priorities and adapting while handling deadlines under pressure - Strong writing skills and grasp of proofing - Understanding of media landscape and terminology, especially digital media - Prior agencies experience preferred - Proficiency in Microsoft Office suite including strong working knowledge of Excel and PowerPoint - Self-motivated, self-directed and results driven with a proven track record of excellent performance Preferred - Benefits -