Responsibilities

• Lead client relationships as the primary strategic and operational contact, adhering to strict client caps to ensure you have the deep, focused time required to act as an elite advisor.
• Proactively identify strategic gaps and pitch Statements of Work (SOWs) before the client requests them.
• Understand each client’s business goals, market dynamics, and growth priorities, and use those to shape custom marketing strategies.
• Develop and present integrated marketing plans across digital, content, and offline channels—with clear KPIs and budget allocation guidance.
• Collaborate with in-house experts in media, creative, web, and analytics to ensure cohesive execution and high performance.
• Monitor campaign performance, extract insights, and deliver data-driven recommendations during regular client strategy calls.
• Build trust with physician leaders, COOs, and PE sponsors by offering clear, confident counsel and demonstrating business fluency.
• Guide new initiative launches (e.g., new location openings, service line expansions, M&A rollouts) from planning through implementation.
• Act as the voice of the client internally to ensure our teams are aligned on priorities, tone, and messaging.

Requirements

• 10+ years of experience in marketing, with at least 2 years in a client-facing role at an agency or consultancy.
• Experience developing and communicating marketing strategy (not just executing someone else's).
• Strong understanding of digital marketing channels and performance metrics.
• Demonstrated ability to own client relationships and be seen as a trusted marketing advisor.
• Healthcare experience preferred, especially with multi-site provider groups or PE-backed organizations. Other multi-site experience, franchise experience, etc. also okay.
• Confident communicator—able to write, present, and advise with clarity and authority.
• Highly organized and capable of managing multiple client programs simultaneously.
• Proficient in marketing analytics and performance reporting tools; comfortable using data to drive decisions.
• Bachelor's degree required, MBA a plus; relevant certifications (HubSpot, Google, Meta, etc.) are a plus.

Preferred

• MBA a plus
• relevant certifications (HubSpot, Google, Meta, etc.) are a plus
• Healthcare experience preferred, especially with multi-site provider groups or PE-backed organizations. Other multi-site experience, franchise experience, etc. also okay.

Benefits

• Unlimited PTO (we don’t micromanage hours—we measure impact).
• Company holiday break between Christmas and New Year.
• Company-issued laptop and home office setup.
• Medical, dental, and vision insurance.
• 401(k) with up to 4% match.
• Paid parental leave.