Responsibilities

• Build and maintain excellent relationships with L2T’s outside sales reps as well as clients, with the goal of helping to retain the customer
• Be the liaison between the client and the internal product delivery teams to make account changes and ensure monthly updates are completed.
• Identify decreases in customer KPI’s and proactively alert product delivery team to help customers achieve their business goals
• Assist Management and Sales Team with reports, correspondence, procedures, directives, training materials.
• Manage a large client load with extreme attention to detail.
• Be proactive in identifying and organizing new opportunities to ensure L2T is always moving forward.
• Delegate tasks to appropriate departments
• Read and apply all SOPs for department to ensure processes are followed
• Keep abreast of digital media and automotive trends.
• Ability to communicate clearly and effectively with outside sales and internal departments.

Requirements

• BA/BS in job field concentration or with 1-2 years of related experience.
• Position is based out of Evanston, IL and hybrid work schedule (2x in-office per week) must be maintained.
• This position is not eligible for visa sponsorship. We were unable to consider candidates requiring CPT, OPT, or any other work authorization sponsorship at this time.
• Strong computer skills (Word, Excel, PowerPoint, Outlook).
• Ability to translate technical aspects to customers-facing business language
• Proven track record of flawless execution, attention to detail and quality assurance
• Keeping up with industry trends (read monthly automotive and digital related publications)
• Ability to learn processes and software programs
• Internal small group presentation skills; ability to write materials, present information and field questions with confidence
• Exemplary Communication (clarity, tone and convey information in an organized, efficient manner that is suitable for the audience; both written and verbal)
• Customer-centric—conveys strong commitment to think with the customer in mind and eager to increase understanding of auto landscape.
• Attention to detail and commitment to producing quality work as an individual contributor and team member
• Problem-solving, both independent and group
• Critical thinker; ability to anticipate needs and impact of decisions.
• Self-motivated and team player.
• Driven to hit deadlines and efficient time management skills
• Ability to develop relationships built on trust and mutual respect.
• Time Management: ability to juggle numerous responsibilities while prioritizing work to ensure all deadlines are met.
• Can execute tasks independently but recognizes when to seek help to avoid inefficiencies or errors
• Contributor to bigger team picture (understands how their role impacts overall company goals and contributes to their goals for overall company success)

Preferred

• Familiarity with Digital Media platforms (Google Ads, Microsoft Ad, Facebook, YouTube, Google Analytics)
• CRM experience/ Salesforce Experience preferred
• 1-2 years of Digital media/ automotive industry experience
• Sales experience

Benefits

• comprehensive benefits package that includes medical, dental, vision, life insurance, short and long-term disability, commuter benefits, Paid Maternity Leave, Employee Assistance Program (EAP), 401(K) retirement plan with a company match, 15 PTO (1st Year), 12 Paid Holidays, and Summer Fridays.